Dear Sir/Madam, I am writing to complain about an item I bought from you. I bought a skirt in your internet shop on 10 January 2017, the order number is 235769. First of all, my pack was damaged, it was half-opened. Luckily, the skirt was fine. But I was really su r prised because I waited for this item for three weeks. I bought many clothes at your shop and nothing like that has ever happened to me before. The delivery was always really quick. After opening the pack, I could tell that the skirt I purchased was in the wrong color. I wanted a black, not a pink one . It was too big, in size 36, I always wear 32 and I bought the skirt in my size. The quality of your products is generally excellent. But after I had washed the skirt, the color was definitely lighter than before. I was really disappointed because the material was poor quality too. I am sending the skirt back to you and I expect a refund of 66 Euros. If you want to contact me, my phone number is 609166645. Thank you f...